/>Will you reveal the whole kit before I get charged?
Yes, we will have peeks of the kit prior to the 1st of the month and then the entire kit will be revealed on the 1st.
What date will I be charged for my subscription?
The 3rd of the month is when the recurring charge for subscriptions takes place.
Is there a shipping cost for My Monthly Hero subscriptions?
Both subscriptions ship free in the United States - the lower 48. Shipping charges apply when shipped internationally.
If I don’t want the kit, what date do I need to cancel so I don’t get charged?
By 11:59 PM MST on the 2nd of the month.
What is the monthly subscription enrollment period?
The subscription window will be open from the 1st thru the 27th of each month.
Will you still offer subscriber benefits? If so, what are they?
Yes! My Monthly Hero subscribers will receive 10% off purchases. My Monthly Super Hero subscribers will receive 15% off purchase plus a free shipping coupon every month, and an annual gift (must be subscribed for 12 consecutive months). Subscribe or cancel anytime.
How do the monthly stickers and passport work?
Each My Monthly Super Hero comes with a monthly sticker that can be added to the printable passport. Collect 12 consecutive months of stickers and you will receive a free annual gift! Tag us on social media with your completed passport or email the Hero Arts support team herosupport@spellbinders.us
Will the kits be available to purchase the following month without a subscription?
All monthly subscriptions are available for the month of their release, with no
guarantee of availability for following months.
Are the products in the kits exclusive to the kits, or will they be offered separately?
The Card Kit products are exclusive to their month of release and will not be released outside of the kit offering.
What is the difference between My Monthly Hero (MMH) and My Monthly Super Hero (MMSH)?
My Monthly Hero is a card kit, which includes a die set, stamp and cut, paper pack, plus an extra coordinating product. My Monthly Super Hero will include everything in the standard MMH plus 2-3 additional coordinating products designed to enhance the collection and expand creative possibilities.
Can I add additional products to ship with my kit?
Subscriptions will be monthly recurring charges; therefore, no additional products will be able to ship with your Card Kit.
If the kits sell out, will they be restocked?
Unfortunately, no. Once the kits sell out, they are gone for good.
Will you offer multi-month subscription options at a discount?
We are looking at this possibility!
What type of products will be included in the kits?
Each Card Kit will typically include a Die Set, Stamp & Cut, and paper pack plus one other product. The additional product will vary from release to release, but may include layering stencils, cling stamps or even new products on the horizon! You can always count on a curated collection of products that work beautifully together and with other products in the Hero Arts line.
Can I return a subscription kit?
All My Monthly Hero subscriptions are FINAL SALE and cannot be changed once the current month has charged.