Shipping policy

SHIPPING DELIVERY:

Shipping method is determined based on the weight, dimension and distance of the shipment and the carrier. Carriers we use are USPS, UPS, & FedEx. At this time we do not offer expedited shipping.

Estimated Delivery Time:

Once an order is received, it takes 2 to 4 business days to process before it ships from the Spellbinders' warehouse. Once the order is in transit, Domestic US orders will take 2 - 7 business days, and International orders will take 2 - 21 business days to be delivered, depending on the shipping method and destination. Delivery may take more than stated shipping time if an order is held by the destination country’s local customs office. This means orders may take anywhere from 2 to 21+ business days to arrive.

Countries Not Served: Due to shipping method and rate challenges, we currently do not ship to the following countries: Afghanistan, China, Iraq, Israel, Kazakhstan, Kuwait, Pakistan, Palestinian Territory, United Arab Emirates, South Sudan, Republic of SSD, and select others.

Spellbinders Web-store Shipping Methods:

US Continental orders:

  • Orders will ship either USPS, UPS, or FedEx depending on the size of the order and the delivery location.

International Orders: Spellbinders’ store customers may select the International shipping method of their choice at checkout. Import Fees and duties will now be paid by the customer at time of delivery. We now offer three International shipping options: (Not every option will be available to every location.)

  • USPS Shipping (1-3 weeks shipping time)
  • FedEx Shipping (4-7 business days shipping time)
  • UPS Shipping (4-7 business days shipping time) 

All shipments outside the U.S. may be subject to import charges/fees (Duties, Customs, Tariffs, and Import Fees) which are set by the destination country. These are based on the purchased merchandise’s country of origin/manufacturing and the classification of that merchandise and may be levied once your package reaches destination country. Customs fees and policies are different from country to country and may change regularly. You should contact your local customs office for additional information. As the purchaser, you are responsible to pay all fees at time of delivery. Refunds are NOT allowed due to import charge refusal.

Free Shipping on $100+ US Continental Orders:

The following applies to Domestic US Mainland customers located in the contiguous 48 states. It does not apply to shipments to Alaska, Hawaii, Puerto Rico, or other US Territories: Spellbinders Website orders of $100.00 or more (after discounts and not any other fees) will receive FREE US Domestic Shipping. Offer applies only to USPS Priority Mail or UPS Ground. Only available to residents of Domestic Mainland US customers located in the contiguous 48 states and is only available where USPS Priority Mail & UPS Ground Delivers. Offer is only available to individual consumer use only; not available to retail / wholesale / distributor customers; not for distribution; excludes any additional charges; not valid on any previous web, phone or retail purchases; cannot be redeemed for cash; void where prohibited. Terms & Conditions are subject to change.