Warranty

Warranty Policy

The Spellbinders® Platinum™, Platinum 6, and Glimmer Hot Foil Systems come with a limited one (1) year warranty. They are warranted to be free of defects in workmanship and materials. Spellbinders will repair or replace a defective product or parts without charge with proof of purchase within the one-year warranty. If the product is damaged due to misuse or neglect, the warranty is null and void. You MUST have a proof of purchase from a valid seller to qualify. Warranty is NOT valid on any resale purchase of machines or systems such as EBAY, Amazon, Garage Sales, Craigslist, or other non-approved resellers. 

Please Register Your Machine Here:

To make a warranty claim please email customersupport@spellbinders.us.

Please include the following information:

1. Proof of Purchase including the purchase date.
2. Photographic or video evidence of the defect.
3. Please answer the following questions:
1. When did you notice the machine or system not working properly?
2. Were you die cutting, embossing, or hot foiling?
3. What plates were being used?

Once your warranty has been verified Spellbinders will determine warranty coverage and solution.